IT Operations Manager

This is a fulltime position located at our Headquarters in Vedbæk, just north of Copenhagen, where you will be working in close cooperation with two colleagues in the IT Team.

We offer

• Professional career opportunities in an international growth company with a strong purpose and advanced technical solutions & services
• A very 'broad' IT Operations position, which you can influence yourself - with a driven and professional outlook
• Working internationally with many stakeholders and colleagues, reporting directly to our CFO
• A position with knowledge impact and room for driving internal IT Operations development
• An attractive salary and benefit package with a high range of Employee Health and Dentist insurances
• A unique office location with green surroundings as well as canteen, lounge space and great coffee

We offer an exciting workplace full of challenging and diverse tasks and responsibilities, great development opportunities and with an ample opportunity of influencing your own workday and the possibility of developing into ‘Head of IT’.

Key Responsibilities

You will play a central role in understanding, analyzing and challenge business needs in relation to our company’s processes, systems and technology requirements. You will be responsible for identifying technology opportunities and together with project teams recommend IT solutions that will improve customer satisfaction and increase efficiency. This entails advising about and participating in projects regarding architectural and application design, development and implementations within the digital value chain.

You will coordinate and act as a liaison between the IT team, colleagues and external suppliers, ensuring smooth implementation and operation of all IT systems/applications (Microsoft platform) as well as a smooth communication and collaboration between stakeholders. In addition, you will be responsible for project management/parts of IT projects, including training users on customizations, providing advanced support and advising on the use of the applications. Finally, you will ensure that our network and IT infrastructure is fully operational, and that security is at a top level.

Your work will include, but is not limited to the following

• Ensure a live network that lives up to state-of-the-art requirements
• Responsible for IT infrastructure/IT Operations in cooperation with rest of the team
• Provide IT solution consultancy and IT support to all users (150 employees in total, of which 60 are in DK)
• Drive/participate/develop firewall (Cisco Meraki), Azure & Entra and E5 security setup
• Familiar with Business Central and Dynamics 365 Sales / Field Service suite
• Coordinate with external suppliers when significant changes/upgrades are needed

Your background and skills

Several different backgrounds may have paved the way to this position, but we imagine that you have a broad, ‘hands on’ IT background, great IT Infrastructure/Operations skills with an educational background within IT (e.g. ‘IT Teknolog’, ‘Datamatiker’, ‘IT Supporter’, 'Bachelor in IT' or similar), and you have worked in a functional IT supporter/IT Operations/IT Infrastructure role. Above all, you are used to prioritizing and planning IT Operations and Support activities and meeting deadlines and following up with stakeholders. You are self driven and can take lead by yourself, when issues needs to be solved

Furthermore

• You are fluent in both written and spoken Danish and English (German is an advantage, but not a requirement)
• You possess business acumen, and you are a proactive and systematic thinker
• You have experience from a 'hands on' IT Operations/Infrastructure role
• You keep up to date on developments within your field of expertise
• You possess patience and great communication/project management skills when interacting with fellow colleagues
• You are an open go-to person, a team player, who enjoys helping others to succeed in their work
• You perform in an international growth company by using your positive, social and cultural intelligence in the daily stakeholder management